Tuesday, February 9, 2010

Galvanizing Global Models: CMMI, ITIL, eSCM, Six Sigma & Many More.

Technology is the beating heart behind business, but with economic crises on a global scale, increasing sensitivity to cost, and competitive pressures, IT services must be managed and delivered with high levels of customer service and satisfaction. At the same time, the IT operations team is shifting from a technology-led, siloed structure into a process-centric, service-oriented organization. Making the transition won't be easy, and IT folks are bombarded with a multitude of IT management frameworks — all sounding the same — designed to reorient the operations team around new goals, new skills, and new expectations.

So the New Mantra for Business Transformation is 'Integrate as You Collaborate".

As global models mature from the adoption trends, the services industry is researching in creating its own Best Practice Model. Even popular models and frameworks like CMMI have now released flavours of Services and Acquisition all closely knit around its basic Core Constellation of Project Management, Process Management & Support.

Ideally looking at this trend, we could say clients are ready to transition between business and stay insulated from any process performance disaster.

Shall we say a New Wave of High Maturity is taking Birth.


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